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Missing items

 We are a company using Insightly at multiple locations across Victoria in Australia and we have had contacts, leads and projects that were showing earlier this week, that aren't showing now. Is there some update that's happening that is effecting all our logins?

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  • Hi Hayley,

    We currently have a performance issue with our search function, which would explain why you can't locate these items. 

    Please know that our development team is aware of this and is looking into a resolution.

    As soon as I have an update for you I'll be sure to let you know.

    We appreciate your patience in the meantime.

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  • Hi Hayley,

    Thank you for waiting while we looked into this issue.

    We've heard back from our Engineering Team and this issue has been resolved.

    Please let us know if you're still seeing it within your Insightly.

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