Completed

email loading gmail account when sending

My account was setup and attached to a gmail account. Now when I send an email in insightly it automatically loads my gmail account. Why does it and how do I change it? I made a new gmail account to associate and added it to email but it still loads old gmail account. How do I change to new?

0

Comments

1 comment
  • Hello Msandersrev2,

    Here are a few things to consider: 

    1. Did you delete your old gmail connection from the User Settings - Email Accounts area?
    2. Insightly will pull the gmail account that you are currently signed into. If you need both accounts open at the same time, consider using Chrome's incognito window with old account so that Insightly will not sense it and open the new gmail account. 

    Hope that helps!

     

    0
    Comment actions Permalink

Please sign in to leave a comment.