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e-mail templates don't save

I can't get e-mail templates to save.

I don't see any visible reason the template does not save.

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  • Hello Ken,

    Taking a look at your Insightly Account I see you have a paid subscription, for this reason, I'll proceed to create a ticket for this issue. This will help us better communicate and troubleshoot this issue. Please keep an eye out for an email from me today.

    Thanks for your time and patience! 

     

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  • @Alejandro A: I have the same thing. Suddenly, email templates will no longer be saved in the system, and even some existing ones from the past few months no longer appear in my library of email templates. 

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  • Hello Stefan, 

    This is a known issue which is happening when using Safari Version 11.1.1. Are you using the same browser when experiencing this issue? 

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