Answered

Help: we cannot change pipeline status anymore

Hello,

 

we are unable to change the pipeline status to another stage. After saving the next stage, it remains on the same stage. see screenshot of what I mean with pipelein and the stages. THis is for opportunities and projects.

 

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  • Hello Bart,

    Thanks for your patience!

    This issue is now fixed. Can you confirm that everything is working properly on your end?

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  • Not the original poster, but I am still experiencing this issue.

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  • Hello Jeff,

    I'm sorry you're having trouble with that. It sounds like your issue could be related to your web browser.

    To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    If it works in another browser, I suggest logging out of all accounts, clearing the original browser’s cache, then signing back in to see if that resolves the problem. Here are the instructions for how to clear your cache; we've included instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Chrome
    Firefox
    Microsoft Edge
    Safari

    I hope that helps. If not, let us know which operating system and browsers you've tried and we'll continue to investigate. Any additional details about the steps you're taking will also help us troubleshoot for you.

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