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Outlook Insightly Sidebar performance

Hi Insightly team,

We have been testing your Insightly system now for a while and it strikes us that your outlook insightly side bar, from the add-ins library, has a very bad performance recently. 

It does work on the upload for the first time after installation but follow up uploads are taking a long while and ends up with a failure message, this is very poor performance because the internet connection works but not your add-in.

The only way to get this work is to send it through the special Insightly email address but that is not the efficient way to do. 

Can you please let us know when this critical add-in will work as it supposed to work? 

 

Thanks,

Chee Ngai Ng 

 

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1 comment
  •  Hello Chee,

    Can you provide a screenshot of the failure message you are referring to? 

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