Change Account Owners email due to termination
The employee who signed up for Insightly as the Account Owner has been terminated. I need to change the email address and login info. However I keep getting errors. I tired the method that was advised on the forum to add a user, designate as an admin, then delete the user I no longer wish to have. This did not work -- instead we were charged for adding a user and STILL unable to delete the original owner.
This is a huge security issue and I'd appreciate any help you can give me.