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Employee unable to login

Hello,

We have an employee unable to login. There is no error message. It asks to verify he is not a robot, but does not log him in and he has to keep doing that over and over. He has cleared browser history and restarted browser as well as restarted the computer.

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3 comments
  • Please contact me as the same thing is happening and I am unable to log in. 

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  • Hello Michael,

    Can you provide a screenshot of the verification process the user has to go through? And, the page that comes after this verification. 

     

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  • Hello Jeff,

    If you are experiencing the exact same issue please provide the same information for me. If your issue is different in any way please provide your exact steps. 

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