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Password reset email for our admin not going through

Hello, 

The super admin on our account has tried to reset her password multiple times and the reset email is not going through. She can't even sign into support to inquire about this. Please help!

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  • Hello Courtney,

    I see that my colleague was able to provide support on this via a support ticket you submitted. The ticket # is 207159. 

    Let me know if you have further questions in regards to this subject. 

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