how do i contact customer services?

I don't seem to be able to get a ticket to submit to ask some questions. 

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  • Hello Kate,

    Thanks for your question on this subject. 

    Customers with paid Insightly subscriptions can contact us through our ticketing system to receive email support. Support is provided from 8 am to 4 pm, Pacific time, Monday through Friday.

    1. Sign in to the Help Center using the link at the top of the page. This is not your Insightly login.

      If you don't have a Help Center account, create one using the same email address you use with Insightly.
    2. Click Contact Us and enter the subject and description of the issue. You may also attach files to your request.

    Hope that helps. 

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