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Cannot add my Outlook email to Insightly

I am trying to add my MS Outlook email to Insightly under User Settings and cannot seem to link my email.  This is odd b/c on Outlook, I have the Insightly plugin all set up and so I can save outlook emails to Insightly, but it seems I cannot utilize it vice versa, i.e. emailing a contact when I am in Insightly.  When I try, it keeps asking me to set up my email account.  When I click in Office365, I keep getting error messages.  Very frustrating.  Pls help!

Thanks,

Shariq

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  • Hello Shariq,

    Sorry about that. To best help, can you provide step by step on how you encounter the problem? And, possibly share a screenshot showing the pop-up window or error message received. 

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