List View Filter isn't working

We have been using the filters within list views, we have set the customer status to show 'live customers' however it is still showing 'prospects' and 'lapsed customers'.

 

Does anybody have any advice as to why this is happening?

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  • Hello,

    Do you happen to have an example of this or a screenshot you can share with me? I'd like to take a closer look into this on my end. If you can outline for me a record who should have the status "live customers" and not reflecting that will help. 

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