Answered

Unable to login since switching to new version

Hi,

When I logged in today, I was prompted to upgrade to the latest version, which I did.  It then logged me out and I cannot log back in.

I'm logging in using G Suite.  When I click the login button it redirects me to Google, I select the appropriate account and then I'm simply redirected back to your login page, with no error message.

Thanks,

Anthony

 

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  • Hello Anthony,

    Sorry to hear you run into this.

    At this time, we're running both Insightly Classic and The New Insightly CRM. You can log in directly to The New Insightly CRM with this link: http://login.insightly.com. We also suggest bookmarking this page so it's easier for you to log in. 

    Since you log in via G Suite we recommend uninstalling and then reinstalling the Insightly app within your G Suite Marketplace apps. This will help ensure that the widget/app directs you to the correct URL of this interface.

    Hope that helps. 

     

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