Problem with Incoming Emails - Inbox empty

insightly assigned me an account fo the type:


However if i send an email to that account (as a test nothing) comes to my insigthly  inbox.


I wanted that incoming emails got forwarded to that account, so they would show up in my insightly area. The problem is Gmail requires to confirm permission, and so, it sends an email to that, but since for whatever reason emails sent to there do not get received at insightly's inbox, I cannot confirm that permission.

I have generated a new one, and the problem persists.




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