Task Reminders for Overdue Tasks
Does anyone have a workaround / best practice to receive overdue task reminders? I want my team to receive reminders when an individual task becomes overdue. I have tried:
-Daily report of overdue tasks. This really isn't great as the report either opens up a really clunky csv file or just takes you directly to the task module.
-Workflow where task criteria = not complete and due date = prior to today. But, this doesn't work because there's no way to keep these workflow running in the background. Someone has to edit a field in order to trigger this workflow.
Does anyone have any suggestions? I feel like I must be missing something obvious because this seems like a really essential tool for a CRM that boasts robust task / proj management.