Answered

Projects details page wont open

Hi all,

For a couple of weeks now, when I click on a project the details page that slides out does not load. If I click related or Milestones etc they load just fine.

Ive tried clearing cookies ect with no effect. and also turning off chrome add ons.

Does anyone know what the problem might be

 

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  • Hey Martin,

    I'm sorry you're having trouble with that. It sounds like your issue could be related to your web browser.

    To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    If it works in another browser, I suggest logging out of all accounts, clearing the original browser’s cache, then signing back in to see if that resolves the problem. Here are the instructions for how to clear your cache; we've included instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Chrome
    Firefox
    Microsoft Edge

    I hope that helps. If not, let me know which operating system and browsers you've tried and I'll continue to investigate. Any additional details about the steps you're taking will also help us troubleshoot for you.

     

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