lose data in fields when clicking outside

Does anyone else have this problem?

 

When entering text in a multi-line text field, if i click outside the field, i lose all the data inputted.  It doesn't prompt me to save.

I am using the latest version of Chrome.

 

 

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6 comments
  • Mel, 

    No have not experienced this. Is this with a specific object type? Is it a custom or standard field? Do you have any validations or calculated fields on the page layout?

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  • Just mine then?? Just an issue with my Chrome browser?

    It's a Multi-Line Text field in a task form.  I think it does it on other forms as well.

    To confirm, if i edit the field and the click outside of the field it will simply loose all the inputted data.  It will not prompt me to save the text.

    no validations or calculated fields that i am aware of.

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  • Yes, I have tested that exact object and it worked just fine for me. There seems to be something local causing it. Asking the obvious question - you have restarted all your browser windows? Not only the one you are working in but all tabs and windows. Also, I know that they do not recommend the use of IE but you might want to try it, or another browser like Firefox to test and see if it behaves the same.

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  • thanks for your help.

     

    It does the same in Edge and IE.

    Yes I have restarted chrome and the PC many times, this has been happening for over a year on 4 different computers so it must be something to do with my insightly account?

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  • Is there anything else i can try?

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  • Mel

    No sorry, I stumped. I cannot see how it could be related to a specific Insightly account but then again everything points to that. Are you able to test this same account an a different PC, if you have not done so already?

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