Email template object status not implemented properly
Is seems that Insightly changed how email templates are defined in the system to allow roles to be assigned to them. I am guessing the changes were rolled out this week because it has created a problem today.
Standard users no longer have the option to use/select an email template when sending an email. And the "Email templates" button no longer appears for standard users on the main email page. These buttons and options seems to be only available to admin users!
I double checked in the system settings - profiles page. Selecting "Standard user" I can see that email templates permissions are ticked for read/create/edit/delete. So the permissions are there for the standard user. But somehow the changes related to email templates have created a problem where the profile permissions are not recognised!
Please fix this as soon as possible.