Answered

BUG: Org and Opp Reports are broken

When exporting over 2000 records the reporting system is repeating the first 2000 records multiple times instead of give all results. I have verified this with two different insightly accounts that I am a member of. 

Please help.

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  • Official comment

    Hello Everyone,

    Thanks so much for your patience!

    We’ve heard back from our engineering team that this issue with exporting records has been resolved. But if you’re seeing otherwise, please let us know.

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  • Hello Jason Kiefer,

    Are you exporting a specific report that has more than 2000 records? And, is the report exporting via a schedule that was set up or manually? 

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  • I have multiple users reporting this as well. Both canned & custom reports limited to exporting 2000 records Using both Actions -> Export & the export button. 

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  • Hello Everyone,

    Please know that our development team is aware of this issue, and they are looking into a resolution. As soon as we have an update for you, I'll be sure to let you know.

    I appreciate your patience in the meantime.

     

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