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Patrick Stjernvall

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Activity overview

Latest activity by Patrick Stjernvall
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    Patrick Stjernvall commented,

    Hi Andrew, Sorry to hear that you're having trouble with our API. We would need some more information to be able to help you out. A couple of clarifications: What API version and endpoint are you ...

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    Patrick Stjernvall commented,

    Hi Ismael, A 302 just means that you're being redirected to the url you've configured. I checked but could not find any error logs for your account. Could you please open up a support ticket and se...

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    Patrick Stjernvall commented,

    Hi Pieter & Justin, We have an internal ticket about adding State History to API v2.2 but the work has not been scheduled yet. In the mean time you can use v2.1 endpoint, an example call would ...

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    Patrick Stjernvall commented,

    Hi Bednar, We apologize for the linking issues, there was a bug in our system that was causing it. We rolled out a fix for it yesterday afternoon so you should no longer experience issues with it. ...

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    Patrick Stjernvall commented,

    Hi Ravneet, Just replying here to confirm that this issue has been fixed. Thanks again for all your help in troubleshooting the issue! Best Regards, Patrick

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    Patrick Stjernvall commented,

    Hi Ravneet,  I just noticed that your sample request above included CONTACTLINKS so I wanted to point out that it may have been the cause for your failed request. Sounds like you're still having is...

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    Patrick Stjernvall commented,

    Hi Ravneet, We've released a fix to our API for the CONTACTLINKS issue described above. If you're still having issues please open up a support ticket with us so that we can take a closer look at yo...

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    Patrick Stjernvall commented,

    Hi Ravneet, We were not able to reproduce the behavior in the UI that you are seeing but we found an issue with CONTACTLINKS that could prevent you from updating the objects in case the other part ...

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    Patrick Stjernvall commented,

    Hi Ravneet, Could you please let us know what endpoints you are using? Did a bit of testing myself but could not reproduce the issue. I tried PUT to https://api.insight.ly/v2.2/contacts and POST to...

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    Patrick Stjernvall commented,

    Hi Bednar, I did a bit of testing but was not able to reproduce the issue. Are you sure that you are logged in with the account corresponding to the API key in the Web App? If you're still having i...