Engineering
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Official comment
You can use the /v2.2/instance endpoint to get information about the insightly instance linked to the API key, including the subdomain. If you have any other questions, let us know. Thanks for usin...
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Jason, We provide full access to contacts and related data via the API. You can find the documentation and sandbox at https://api.insight.ly/v2.2/Help Thanks, Brian McConnell Insightly Engineering ...
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Hi David. Thank you very much for taking the time to report this issue. These are system generated tasks that were being (correctly) filtered out previously, so that is a bug. We will try to fix th...
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Hi Justin, Thanks for the post. We are planning to support webhooks. I don't have a scheduled time for this as it is dependent on a major overhaul of our database architecture which is already unde...
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Hi, dealing with character encodings is a tricky issue, and as there are many ways for data to get into our system, there is not a good place to check this globally. The basic issue is the JSON ser...
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Thanks for the note. Most likely this is being caused by non-Unicode characters in the email. Try viewing an email that generates a 500 error within the web app (if you see black boxes with a quest...
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Official comment
Nigel, Are you using version 2.2 of the API? Version 2.1 does not support the newer custom field types, so I would first double check that you are using v2.2. See https://api.insight.ly/v2.2/Help f...
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- Insightly API
- API supports only these 2 datatypes for the in custom fields ie. Text and Date
Hello, this is issue is resolved in v2.2 of the API, so if you need access to new custom field types, I would recommend trying v2.2 Thanks, Brian McConnell Insightly Engineering Team
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Hi Nigel, Unfortunately the way our database schema is set up precludes us from doing these kinds of searches (every customer has a different custom field schema, among other issues). To get aroun...
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Hello, have you tried this with version 2.2 of the API? v2.2 provides more detailed error messages (such as what field you are missing in your request). I would also recommend using the Postman ext...
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