Engineering

1. Community
2. Troubleshooting & Tips: CRM
3. I can't save an email using the Insightly side bar

I found this from our knowledge base.  Let me know if this works. http://support.insight.ly/hc/en-us/articles/204248320-Disabling-the-Gmail-gadget-for-select-users   Thanks again for your patient. ...

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• Created December 31, 2015 23:26
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1. Community
2. Troubleshooting & Tips: CRM
3. I can't save an email using the Insightly side bar

Hi Jeremy, After looking into the errors, it is possible that the sidebar is conflicting with other extensions in the chrome. I know you mentioned that you only have few google extensions installed...

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• Created December 28, 2015 21:11
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1. Community
2. Troubleshooting & Tips: CRM
3. I can't save an email using the Insightly side bar

Hi Jeremy, Thanks for your quick response.  This is strange that you don't get any google windows to prompt for security.  The reason why google windows must prompt is because the sidebar is access...

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• Created December 24, 2015 22:43
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1. Community
2. Troubleshooting & Tips: CRM
3. I can't save an email using the Insightly side bar

 Hi Issa & Jeremy, I am one of the engineer who is accessing the issue and I have few questions. 1. Do you get the google accounts windows when you first click on the 'IN' button or 'Save and Add L...

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• Created December 22, 2015 22:51
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1. Community
2. Insightly API
3. Custom checkbox field data not being returned for contacts via API

Aaron, You'll need to use the version 2.2 API endpoints for this (new custom field types are not supported in v2.1). You should be able to make the same GET requests, just change the /v2.1/ in the ...

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• Created December 15, 2015 20:53
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1. Community
2. Insightly API
3. Graphical integration of 3rd party tools into Insightly interface?

Holger, We do not have any code examples for this unfortunately (we typically discourage users from making changes to the main web UI since this can change as we add and update features). My sugges...

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• Created December 15, 2015 20:52
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1. Community
2. Insightly API
3. On giving invalid value for Object ID, success response is displayed for all objects except project, contact, team, events and lead status.

Hi, which version of the API are you using. We tested this pretty extensively with version 2.2, so it should be returning the correct error code and a detailed error message. Brian McConnellInsight...

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• Created December 03, 2015 17:47
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1. Community
2. Insightly API
3. /Contacts API: 201 Created is returned, but the created contact is empty (2.2)

It might be failing due to the data validation rules being slightly different. Can you create a contact with the first and last name? If so let me know, and I'll file a bug on this. We have a separ...

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• Created December 02, 2015 20:43
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1. Community
2. Insightly API
3. Graphical integration of 3rd party tools into Insightly interface?

Probably the best way to do this is to write a script that serves as an API proxy (we do not support CORS requests via the API), then you have whatever UI code you want interacting with the API. Th...

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• Created December 01, 2015 17:54
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1. Community
2. Insightly Partner Integrations
3. Phone System Integration

Hi Philip, There are a couple of options available to you. One is to use Callinize, a third party tool that integrates Insightly and other services with popular business phone systems. We are also ...

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• Created November 23, 2015 23:05
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