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Alejandro A

  • Total activity 3007
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Activity overview

Latest activity by Alejandro A
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    Alejandro A commented,

    Hello Beno, Happy to help.  Enjoy your day and weekend. 

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    Alejandro A commented,

    Hello Alvaro, If you’d like to downgrade your paid Insightly account to a Free plan, you will first need to be sure that your account fits within the limits of the Free plan option. I've listed the...

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    Alejandro A commented,

    Hello Tonya, Can you attempt to go to User Settings > Mailbox and select the option to generate a different mailbox address? Once completed please try forwarding an email again.  Please keep in ...

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    Alejandro A commented,

    Hello Mike, Sorry for experiencing this. Let's see if I can help resolve! When the user receives the notification email at the new address and clicks Verify Address. Is the user using the old email...

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    Alejandro A commented,

    Hello Kiran, At this time if you like to change the scheduled time for emails you'll need to recreate the emails. This will allow you to select a new date & time. 

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    Alejandro A commented,

    Hello David, I see in your Insightly Account you are using Simple Permissions via your System Settings > Permissions. To have Tasks public you'll need to go into each Task and select the Edit (P...

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    Alejandro A commented,

    Hello Dan, This is not available within your Insightly Account System Settings. If you like to stop the renewal of your Insightly subscription please submit a ticket to our Billing Department. You ...

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    Alejandro A commented,

    Hello Caleb, Sorry to hear you are having this issue. I just sent you an email to reset your password can you confirm you received it? If you didn't it's possible that the password reset email may ...

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    Alejandro A commented,

    Hello Guadalupeba, Did you confirm you removed Insightly from your connected apps from in your Google account's security settings? You'll also want to go into your Google Account and remove the sec...

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    Alejandro A commented,

    Hello Milton, I do see that you have admin rights within your Insightly Account. Was the user able to make the change? See screenshot below: