Alejandro A
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Hello Steve, If you like to save emails into your Insightly Account you have two options listed below: Using your Insightly mailbox address to save emails How to save emails with the Insightly Add...
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Hello Michael, Sorry to hear your user is experiencing this issue. It sounds like the issue could be related to the web browser. To check if it’s the browser, can you have the user try accessing t...
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Hello, Are you able to grab and provide a screenshot showing this "Failed" message? If you can also provide your exact steps I can attempt to replicate this on my end.
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Hello Alex, Thanks for bringing this to our attention. Yes, I was able to replicate this on my end. After speaking with our Senior Tech Team they have informed me that some short cuts will still w...
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Hello Asaf, Thanks for double checking your Recycle Bin and confirming you are the only user. Outside of this a Task will not disappear on its own or move to a different section when deleted. If yo...
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Hello Melanie, Thanks for your question. Yes, you are able to reset your calendar address. This is helpful when you want to stop sharing your Insightly calendar with an external calendar, or if you...
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Hello Ove, Can you provide a screenshot of your Insightly web version showing the success of the change and one of your mobile app where the change does not reflect in the same way? Thanks for you...
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Hello Alex, You might want to use different commands when using a Mac computer with Chrome. If that doesn't work can you provide a screen recording of the short cut you are attempting to use and i...
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Hello Tylor, Thanks for confirming that with me. If you’d like to downgrade your paid Insightly account to a Free plan, you will first need to be sure that your account fits within the limits of t...
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Hello, When you update the type of date format in your Insightly Account via the web version this should reflect in your Insightly mobile app as well. You can find how to do this via this article: ...
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