The current method that Insightly uses seems totally backwards to me so I think I must be missing something. Why do contacts get created instead of leads? Aren't leads the first step and if ...
This would be incredibly useful, shouldn't you be able to provide an estimate to a lead and link to it and move them to a customer once they actually are one?
I would find this incredibly useful as well, its very convoluted to view the events, my work around is the search bar but that's pretty clunky.