Lyla T.

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Recent activity by Lyla T. Sort by recent activity Recent activity Votes
  • Hi Nigel: While Insightly is available all across the globe and allows for time customization within the software, we are based in the US and will default to US timezones in certain messaging. We d...

  • Hi Sam: At this time, we only offer phone support to customers on a Success Plan. Even if you don't have a Success Plan, all paid plans have support via email. I've replied to you in your original ...

  • Hi Sam, we do see your ticket. Looks like it was submitted after hours so we weren't able to get to you right away. Users with Admin rights in their account can submit cancelation and the steps wit...

  • Hi Wendy: Can you share the steps you were taking when the error message popped up on you?  

  • Sorry to hear you're having trouble, Sheila. Can you share some more on what happens when you try to access Insightly? Screenshots would be helpful too. Thanks in advance!

  • Hi Steve: Are you trying to configure a Zap? If so, the Zapier Support Team would best be able to assist with this.

  • Hi there Suzanne: You can use the bulk delete feature to remove the Tags from batches of records. Once the Tag is no longer applied to any records, it will also be removed from the Tag directory. A...

  • Glad to hear it Jo, thanks for letting us know!

  • You can use the bulk update feature to remove multiple records Nate :)

  • Hi Delilah: It looks like we're working with you in Ticket# 201337 and that you were able to complete registration. If you need additional help please feel free to reach out to us.