I've come to the conclusion that they don't know how to do it. Silly.
Please implement this basic feature, sooner rather than later.
I would like to write pre-emails and schedule them for delivery to my customers at certain times during the sales cycle. How do I do that?
I'm having trouble understanding how Projects, pipelines, and activity sets can be used to track and manage the sales process one customer at a time. Is their an easy explanation?