Learn what's new with Insightly by reviewing enhancements that are now available! For questions, the Additional Resources section can be utilized to learn more about getting support from Insightly. Use the links below to navigate to a specific product.
| Insightly Platform | |
| Insightly CRM | Insightly Marketing |
| Insightly Service | Insightly AppConnect |
Enhancement List
Use these links to navigate to specific enhancements.
Insightly CRM
Improved Sign-Up and Localization Support
We’ve made a series of improvements to Insightly’s sign-up and billing experience to make it easier for new users to get started - and to help existing customers manage their subscriptions with greater clarity and control.
These updates are designed to drive a smoother onboarding flow for new trial users, simplify payment setup, and reduce friction for teams managing renewals or changes to their plans.
What’s New
Streamlined Sign-Up Experience
Simplified intake form - we’ve removed outdated logos.
Updated flow ensures new users can start exploring Insightly immediately, without unnecessary steps.
Improved Payment and Billing Flow
“Postal Code” field has been renamed to “Postal/Zip” for better international clarity.
Enhanced payment flow UX provides a more modern checkout experience and improved error handling.
Additional improvements to validation and field consistency reduce confusion at checkout.
Localization and Intercom Enhancement
Intercom no longer persists from Insightly.com if a user logs into the CRM portal
Intercom and Sign-up flow is now localized to supported languages:
English
German
Spanish
French
Italian
Japanese
Portuguese
Here is a link to our help documentation How to sign up for an Insightly account.
Additional Resources
- Learn more about contacting Insightly Support
- Learn more about support and service plans for Insightly products:
- Review the status of Insightly