What's New at Insightly December 2024

Learn what's new with Insightly by reviewing enhancements that are now available! For questions, the Additional Resources section can be utilized to learn more about getting support from Insightly. Use the links below to navigate to a specific product.

Insightly Platform 
Insightly CRMInsightly Marketing
Insightly ServiceInsightly AppConnect


Insightly CRM

Insightly Email Summary

We're introducing a feature that allows users in Insightly CRM to request and receive a summary of past emails, making it easier to quickly capture key points from previous communications with a Contact, Lead, Organization, or other CRM-related entities.

This feature can be managed through System Settings by both administrators and users with specific permissions. It is designed to streamline building context around past client interactions, saving users time and energy. By offering an efficient way to understand prior email exchanges, CRM users can focus on more meaningful engagement and high-value activities. 

This feature is available in English only and is included in all pricing plans.

Here is a link to our help documentation for Email Summary


Additional Resources

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