I can't login after switching to the latest version of Insightly, how can I fix it?

Google has renamed G Suite to Google Workplace.

Question

I upgraded to the newest version of Insightly and now I can't sign in using Google G Suite. How do I fix this?

Answer

The easiest way to solve this is to uninstall and reinstall the Insightly app from G Suite apps. That will trigger a refresh and help ensure that you are directed to the correct URL.

This will remove Insightly and the Gmail Gadget from your G Suite domain. It will not delete your actual Insighty account or any data you have entered there.

To uninstall:

  1. Open Gmail. Click the G Suite settings gear icon and select Manage This Domain.
    v3switch1.png
  2. Select Apps.
    v3switch2.png
  3. Select Marketplace Apps.
    v3switch3.png
  4. Select Insightly.
    v3switch4.png
  5. Click the trash can icon.
    v3switch5.png

To reinstall:

  1. Open Gmail. Click the G Suite settings gear icon and select Manage This Domain.
    v3switch1.png
  2. Select Apps.
    v3switch2.png
  3. Click the plus icon in the upper right.
    v3switch6.png
  4. Enter Insightly into the search bar.
    v3switch7.png
  5. Find Insightly. Click Install App.
  6. Return to the Admin console and select Security.
    v3switch8.png
  7. Select API Reference. Go to the API reference page and check the box to Enable API access.
    v3switch9.png

Moving forward, you can login to Insightly with this link: http://login.insightly.com. We also suggest bookmarking this page so it's easier for you to log in.

Was this article helpful?