I can't login after switching to the latest version of Insightly, how can I fix it?

Question

I upgraded to the newest version of Insightly and now I can't sign in using Google G Suite. How do I fix this?

Answer

The easiest way to solve this is to uninstall and reinstall the Insightly app from G Suite apps. That will trigger a refresh and help ensure that you are directed to the correct URL.

This will remove Insightly and the Gmail Gadget from your G Suite domain. It will not delete your actual Insighty account or any data you have entered there.

To uninstall:

  1. Open Gmail. Click the G Suite settings gear icon and select Manage This Domain.
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  2. Select Apps.
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  3. Select Marketplace Apps.
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  4. Select Insightly.
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  5. Click the trash can icon.
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To reinstall:

  1. Open Gmail. Click the G Suite settings gear icon and select Manage This Domain.
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  2. Select Apps.
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  3. Click the plus icon in the upper right.
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  4. Enter Insightly into the search bar.
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  5. Find Insightly. Click Install App.
  6. Return to the Admin console and select Security.
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  7. Select API Reference. Go to the API reference page and check the box to Enable API access.
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Moving forward, you can login to Insightly with this link: http://login.insightly.com. We also suggest bookmarking this page so it's easier for you to log in.

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