Why am I seeing a Free Trial when I have a Paid Account?

Question

I have a paid account, but when I log in, a free trial account appears. Why is this happening?

Answer

It's possible that you may have created a second account on accident.

When you create an Insightly account, it can either be a G Suite account, an Office 365 account, or a standard account. The type of account you choose determines how you log in.

Try going to the login page and entering your email address and Insightly password.

To learn more, read How to log in to Insightly.

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