How to edit the Unsubscribe Page Design

Some of your Prospects may want to unsubscribe from Emails you send. The unsubscribe link included in all Emails allows them to remove themselves from the List of Prospects that were sent the campaign.

When your Prospects click on the unsubscribe link within Emails you send, they will be directed to your Unsubscribe Page. Insightly Admins can edit the design of this page to customize the page’s messaging, appearance, colors, language, and layout.

Only one Unsubscribe Page is available for your entire Insightly instance, so Admins will need to agree on a design for the page that their Prospects are sent to.

How to edit the Unsubscribe Page Design

  1. Go to System Settings > Unsubscribe Page.

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  2. There are several content options that can be added to your Unsubscribe Page:

    From the Content tab, select one and drag it to where you want it to appear.

  3. Click on the content you've added to pull up content properties. From here, you can further customize the content you've added. For example, if you added a button you can add a URL, change the text formatting, alter the button color, and more.

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  4. If you want the page to automatically add information from a Prospect's fields, like their name, click Merge tags when editing the content properties of a text field. Select a field from the list that appears.

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  5. To delete content that's been added, click it and selecting the trash icon that appears.

  6. Click Show Structure to see the framework of the Unsubscribe Page.

  7. To add a new row, click the Rows tab. Select an option, then drag and drop it. Once placed, you can add content to it.

  8. The last tab is the Settings tab. Here, you can adjust general settings:

    • Content area width

    • Content area alignment

    • Background color

    • Content area background color

    • Default font

    • Link color

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  9. Click Preview to see how your Unsubscribe Page will look on desktop, mobile, tablet, and in full screen.

  10. Click Test in Browser. A new window will open, directing you to your Unsubscribe Page as it will appear to your customers. The merge tags in this test will be populated with data from your Insightly account, for example, the Email Address associated with your account.

  11. Click Save Design.

  12. Click Reset to Default at any time to return the Unsubscribe Page to Insightly’s original, default design.

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