Service Plan Level Limits


Plus Plan
Professional Plan
Enterprise Plan
File storage limit
10GB
100GB
250GB
Record limit
100,000
250,000
Unlimited
Shared macros25,000 rows
50,000 rows
50,000 rows
Personal macrosUnlimited
Unlimited
Unlimited
Service level agreements1Unlimited
Unlimited
Schedules1UnlimitedUnlimited
QueuesUnlimited
Unlimited
Unlimited
Knowledge articlesUnlimited
Unlimited
Unlimited
Knowledge base categoriesUnlimited
Unlimited
Unlimited
Languages1Unlimited
Unlimited
Brands and portalsNot available
1Unlimited
CommunityNot available
11
Email templates
100
Unlimited
Unlimited
Prospect scoring model1510
Hosted forms1050Unlimited
Landing pages1050Unlimited
Hosted files100 MB500 MB10 GB
Custom fields per standard object
50
100
200
Scheduled reports
25
100
250
API calls (per day)
40,000
60,000
100,000
Service AutomationsAvailable
Available
Available
WebhooksNot available
Available
Available
Field-level securityNot availableNot available
Available
Custom objects 
Not available
25200
Custom fields per custom object
Not available
100500
Custom shared dashboard cards
Not available 
100
Unlimited
Custom private dashboard cards
Not available
Unlimited
Unlimited
Page layout rules per layout
Not available
Not available
15
Custom appsNot availableNot availableAvailable
Calculated Fields
Not available
Not available
20
Validation Rules
Not available
Not available
50
Audit log retention
Not available
Not available
18 months
Lambda functions
Not available
Not available
50
SAML/single sign-on and SCIM
Not availableNot availableAvailable


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