Insightly Logo
toggle menu
Help Center
Help Center
System Status
Login
Insightly Service
Help Desk
Knowledge
General Information
What is Insightly Service?
Glossary of Insightly Service Terms
How to use Email Settings in Service App
Service Plan Level Limits
User Settings
Service User Settings Overview
System Settings
How to replace the Insightly logo with your own logo
Creating and Managing SLAs
Configuring Email Templates for Ticket Alerts
Tickets
Creating and Managing Tickets
How to use Web to Ticket Webforms
Creating and Managing Queues
How to use Automations
How to use Macros
Brands & Portals
How to use Public Portal Websites
How to use Brands
How to use Language Administration
Customize your Customer Portal
How to use the Community
Dashboards
Insightly Service Dashboard Cards
Knowledge
Create and Publish Knowledge Articles
How to Clone a Knowledge Article
Reports
Ticket Reports
Portal Reports
Insightly Service Mobile Application
Insightly Service Mobile Application Overview
Insightly Service Mobile Application Actions
Videos & Webinars
Webinar Recording: Introducing Insightly Service
Video: Configuring Queues and Schedules
Video: Configuring your SLAs