Service Plan Level Limits


Plus Plan
Professional Plan
Enterprise Plan
File storage limit
10GB
100GB
250GB
Record limit
100,000
250,000
Unlimited
Shared macros25,000 rows
50,000 rows
50,000 rows
Personal macrosUnlimited
Unlimited
Unlimited
Service level agreements1Unlimited
Unlimited
Schedules1UnlimitedUnlimited
QueuesUnlimited
Unlimited
Unlimited
Knowledge articlesUnlimited
Unlimited
Unlimited
Knowledge base categoriesUnlimited
Unlimited
Unlimited
Languages1Unlimited
Unlimited
Brands and portals11Unlimited
Community111
Email templates
100
Unlimited
Unlimited
Prospect scoring model1510
Hosted forms1050Unlimited
Landing pages1050Unlimited
Hosted files100 MB500 MB10 GB
Journey steps300300300
Custom fields per standard object
50
100
200
Scheduled reports
25
100
250
API calls (per day)
40,000
60,000
100,000
Tracked website domains
Not available
3 domains
20 domains
Field-level securityNot availableUnlimitedUnlimited
Custom objects
Not available
25200
Custom fields per custom object
Not available
100520
Custom shared dashboard cards
Not available
100
Unlimited
Custom private dashboard cards
Not available
Unlimited
Unlimited
Page layout rules per layout
Not available
Not available
15
Custom appsNot availableNot available?
Calculated Fields
Not available
Not available
20
Validation Rules
Not available
Not available
50
Audit log retention
Not available
Not available
18 months
Lambda function
Not available
Not available
50
SAML/single sign-on
Not availableNot availableAvailable


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