Gadget is not appearing in Google Apps Gmail

All Gmail users can now use the Insightly Sidebar. The Sidebar is a Chrome browser extension and is not restricted to Google Apps accounts. The Sidebar will eventually replace the Gmail Gadget.

Can't see your Insightly Gmail gadget at the bottom of your email? Here are some reasons why and how to bring it back.

If you are a new Insightly user: Sometimes it takes some time for the gadget to appear in your corporate Gmail. If it has not appeared after a few days, we suggest logging out of Gmail completely and rebooting your machine to force a new login to Gmail. Also note the gadget will not be shown when authoring new emails, only when viewing emails already in your Gmail.

If you are an existing user: The display for the Insightly Gmail gadget is actually a Google controlled system. We've been aware that sometimes the gadget mysteriously disappears, then reappears at a later date. We suggest logging out of Gmail completely and rebooting your machine to force a new login to Gmail. The gadget should return shortly.

For all Google Apps Insightly users: Sometimes (not always) you can force your gadget to make an appearance. This is a Google development tool for testing gadgets. In your Gmail browser window, enter this URL in the address bar at the top: https://mail.google.com/mail/u/1/?nogadgetcache=1

There may not be an immediate response and it may take several hours for the gadget to return. The workaround for the missing gadget is to forward or cc: your email to Insightly using your Insightly email address. You can find your Insightly email address on the Emails tab.

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