Unlimited Free Custom Fields (Email & Phone) Not Working


I was on a call with a software partner today and we were using their free Insightly account. Only limited to two custom fields, however I recall reading that we can have unlimited phone and email fields. 

When we clicked "Add Field" after already having  two custom fields created, we would be pointed to billing to upgrade. 

We should be able to add as many phone and email fields as we want on any plan, correct?

Thank you,




1 comment
  • Hey Micah,

    Free Insightly plans are limited to 2 custom fields per record type, to a maximum of 10 custom fields.  For more information on the limits of each current Insightly plan, please take a look at our Pricing Page.

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