User unable to submit ticket
Hello, our paid account has been having issues due to the registered URL with Google not matching the URL used to establish the Insightly account.
The resulting issue I need resolved now is that our users do not appear to be paid users, and we either can not submit tickets, or they are automatically closed by the system.
There are issues that we need resolved prior to our training seminar this morning and without being able to submit tickets....no resolution is available.
Please look at my account and correct so that I may submit the necessary ticket and resolve our problems.