Completed

Not receivng CSV file

Not receiving CSV download of contact list to my email.

0

Comments

1 comment
  • Hi Leanne,

    I'm sorry to hear you're having issues receiving that email.

    Can you please try the following:

    1) Check your spam folder. If the message is there, you can usually mark it as "not spam," which will help new messages to get to your inbox.

    2) For most email types, add "Insightly Notifications" as the contact with the email address of notifications@insightly.com.

    3) Add our domain names (insightly.com and insight.ly) to your approved senders list (whitelist). This process varies with individual email programs, but if you use Gmail, here's a link to the instructions for managing senders lists.

    Please let me know if you're able to receive export emails after following the above steps.

    0
    Comment actions Permalink

Please sign in to leave a comment.