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Hal Morris
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Milestones and Tasks in the update

We had to switch back after using the update because Tasks are no longer listed under its related Milestone...

Also, when we try to relate a new task to a Milestone, we are getting a "...not editable"  error.

Help!

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5 comments
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    Alejandro A

    Hello Hal,

    I apologize that you were experiencing these issues when switching over to our New Insightly Experience. I'll proceed to create two separate tickets for these issues. 

    Keep an eye on my email today. 

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    Jeppe Birkebæk

    Hi,

    We are having the same issue.

    I can see, that it has been solved, but it is not, on our account.

    Thanks.

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    Alejandro A

    Hello Jeppe,

    I'll proceed to create a ticket for you as well to help better communicate on this issue. 

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    Eliza

    Hi,

    Do we need to switch back.......We am not seeing the Milestone name in the Milestone Tasks list.  I need to understand our options as this is not functional for my team.


    Thanks

    Eliza

     

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    Alejandro A

    Hello Eliza,

    You are not able to switch back to Insightly Classic once you have switched over to the New Insightly Experience. As a company, we are focusing our efforts on the New Insightly Experience. As such, we can not revert you back to the previous version.

    The reasons are as follows:

    1. All engineering efforts including issue response and resolution will be prioritized for the New Insightly Experience. That means all bug fixes and releases will only apply to our new interface, so if you find a bug in Insightly Classic, it may not be fixed. 

    2. All new features including Dashboards, Page Layouts, and Custom Required Fields will only be available on the New Insightly Experience. Going forward, the same applies to all future new features. The upcoming new features will only be available in the new interface. You can read more about our new interface here: What has changed in the New Insightly? 

    3. As we will no longer be supporting the old version, you would experience differences in data and functionality when on Insightly Classic.

    Thanks for your understanding. 

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