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Background data field on contacts

I use the background data field within contacts a lot.  Previously we were able to add lots of narrative content and bullet point notes etc, however recently the formatting does not save, and the text is all bunched together with no line spaces etc which makes it very hard to read.  Is there a way to keep formatting of text within the field so we can space the content out and make is more user friendly?  Furthermore, is there a limit on how much content can be added to this data field?

 

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  • Hi Megan,

    Thanks for reaching out to us. The character limit in the background field is 4k.

    I'd like to look into the formatting issue a little further, so I'll be opening up a ticket on your behalf. 

     

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