Completed

Bug Report: Description field is truncated

I just created a new account, and am using Chrome on MacOS. The description field is cut off horizontally in all layouts I've seen it in.

 

0

Comments

3 comments
  • Hello Robb,

    Looks like your issue could be related to your web browser. To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    Also, I suggest trying to clear your cache; here are instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Chrome
    Firefox
    Microsoft Edge
    Safari

     

    I hope that helps. If not, just let me know! 

    0
    Comment actions Permalink
  • Thanks! I verified the error in all three browsers on this computer: Chrome, Firefox, and Safari. I also reproduced it in Safari on another computer. I didn't 'clear the cache', but I also had not used these other browsers with Insightly yet. Both computers are Macs running MacOS 10.13.3.

    Here's another screenshot, showing the full browser window:

    0
    Comment actions Permalink
  • Hello Robb,

    Thanks for giving that a try for me! 

    Seeing how you signed up for a "14 Day Free Trial" Insightly Account I'll proceed to create a ticket for us to better communicate. Keep an eye out for an email from me today. 

    Thanks for your patience! 

    0
    Comment actions Permalink

Please sign in to leave a comment.