Bug Report: Description field is truncated

I just created a new account, and am using Chrome on MacOS. The description field is cut off horizontally in all layouts I've seen it in.

3 comments

Date Votes

Alejandro A
April 16, 2018 18:46

Hello Robb,

Looks like your issue could be related to your web browser. To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

Also, I suggest trying to clear your cache; here are instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

Chrome
Firefox
Microsoft Edge
Safari

I hope that helps. If not, just let me know!

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Robb Shecter
April 16, 2018 19:04

Thanks! I verified the error in all three browsers on this computer: Chrome, Firefox, and Safari. I also reproduced it in Safari on another computer. I didn't 'clear the cache', but I also had not used these other browsers with Insightly yet. Both computers are Macs running MacOS 10.13.3.

Here's another screenshot, showing the full browser window:

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Alejandro A
April 17, 2018 15:55

Hello Robb,

Thanks for giving that a try for me!

Seeing how you signed up for a "14 Day Free Trial" Insightly Account I'll proceed to create a ticket for us to better communicate. Keep an eye out for an email from me today.

Thanks for your patience!

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