Completed

Have to mark tasks completed twice before it saves

(Almost, but not always) every time I mark a task completed using the check icon in the task list view, the icon turns green, the page refreshes, and the task is once again not marked complete. It always works on the second attempt. 

I'm using Safari 11.0.2

It's not necessarily something I need individual attention about, but I wanted to let you know.

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  • Hello Jeff,

    I understand you may not need individual attention on this. If I may share some helpful information it sounds like your issue could be related to your web browser.

    To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    While recent versions of Microsoft Edge, Safari, and other browsers should work with our site, these are not tested for compatibility with every Insightly update.

    Hope that helps! 

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