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insightly app: unreadable notes

While using the insightly app (the android and the apple version), we discovered a problem:

We cannot see the complete title of a note, even if we open the note. So the app is really not suitable for using on the road!

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5 comments
  • Hello Inken,

    I apologize for that!

    Our Insightly mobile app should show the title of a note when using the Insightly mobile app. Can you provide me a screenshot of an example where the note tile doesn't show? I would like to investigate further to provide you with a solution. I'll also move your post to our Troubleshooting & Tips page. 

    Thanks for your help and patience! 

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  • Thank you for your quick response, Alejandro! 

    I already contacted the insightly support and added some screenshots to my request - but i can also send the screenshots to you :)  

     

     

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  • Hi Lnken,

    If you have a support ticket with our team, then this problem will be resolved there. The Care Team is designed for our paying customers to work one on one with a customer care agent. 

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  • Hi Alex, thank you for your response. Unfortunately the answer of the Care Team was not very helpful.

     

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