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Help getting back to previous plan

After going back and forth with Insightly, I have found that we cannot get what we need for the list sync. Can we please request that we get put back on our old plan ASAP? I just tried from portal and do not see the option to get back, only to upgrade. I recall seeing in a tutorial that we could toggle back to the previous 'look and feel' but don't see how to get there. 

Thanks in advance. 

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  • Hello Tracey,

    I apologize for the delay in our response to your request!

    Please keep an eye out for an email from as I will create a ticket to help with this request.

    Thanks for your patience! 

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