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Gmail - Missing save email button at the bottom of emails

Hi,

The bottom bar to save emails seems to have disappeared. We're using gmail. The orange button is still in it's place, but the bottom bar is much better to quickly link and organise emails.

 

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  • Hello Maria,

    As per Google, Gmail Gadgets were discontinued on August 1st, 2018. You can read the Google announcement here: Gmail contextual gadgets going away on August 1st, 2018. So that may be why you don't see the button for the Gmail Gadget in your G Suite account.

    Even though the Gadgets are no longer available, you can use our Gmail Add-on or the Sidebar to save emails to Insightly. With our Gmail Add-on, you can do the following:

    • Save and Add links to emails
    • Reply to emails in Gmail using your email templates from Insightly
    • Save emails as Tasks, Leads, Opportunities, Projects, and Events

    We have articles about the Gmail Add-on here: The Insightly Add-on for Gmail (beta), and you can find information about the Sidebar here: Insightly Sidebar overview.

    Please note: The Sidebar isn't compatibility with the new Gmail layout at this time. To use the Sidebar, you'll need to switch back to the Classic Gmail layout. Also, you cannot use the Gmail Add-on and the Sidebar at the same time.

    Hope that helps!

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