So I am a relatively new user and as I read and catch on threads often 2-3 years old, I am seeing a trend with the Product Roadmap: ideas and user-generated product suggestions are being ignored. They make kake years to fill- with some sitting as "planned" for 3+ years (hello tasks!)
When I saw a recent comment about "next release" I wondered how imminent a new release will be. It could solve a bunch of issues and advance the roadmap. Perhaps you could illumine us.
So that got me curious. I see that Insightly is currently hiring for a Senior Product Manager, who would manage this pipeline. I went over to Linkedin to check out the UX and Product team. and I got to page 12 of the Linkedin insightly results - reams of sales, customer success etc people, and just a couple of results for product (Jesse at Mobile, and Grace - who manages dashboards & enterprise). Also, of course, a dev team.
So this really got me thinking about the frustration I hear on the help pages - there really is no one listening. Atleast no-one who manages the product decisions, just people managing complaints/customer experience.
My company is wondering whether it's wise to make the long-term switch (we are transitioning off Salesforce). I'd like to hear from an executive on the product side with some real information about why things are so sideways and when the next release will be.