Importing isn't working

I keep getting this error: The file you're trying to import exceeds your accounts file import limit.. there are only 19 records and I have space in my plan for it.

I have 1.2k records and space for 2.6k

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3 comments

Date Votes

Alejandro A
January 09, 2019 20:59

Hello Jo,

May I suggest attempting to recreate the file you are attempting to import. At times a file can carry over blank columns/rows that will make the file larger than intended.

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Jo Huey
January 10, 2019 11:30

Thanks, I did that and it's working.

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Lyla T.
January 11, 2019 16:24

Glad to hear it Jo, thanks for letting us know!

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