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"Add Email Domain" option in "Organizations" not working

In the bottom of the page "Organizations" -> "Email domains" -> "change", the link "Add email domain" is not working.
It seems like a JavaScript issue. Happens on both Firefox as Chrome (latest versions as of today).

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3 comments
  • Hello Christie,

    Thanks for bringing this to our attention and sorry for encountering this issue. 

    To best help you, I'll need you to try these steps first as it sounds like your issue could be related to your web browser. To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    If it works in another browser, I suggest logging out of all accounts, clearing the original browser’s cache, then signing back in to see if that resolves the problem. Here are the instructions for how to clear your cache; we've included instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Chrome
    Firefox
    Microsoft Edge

    I hope that helps. If not, let us know which operating system and browsers you've tried and we'll continue to investigate. Any additional details about the steps you're taking will also help us troubleshoot for you.

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  • Thanks Alejandro. Unfortunately logging out and clearing the cache does not solve this. I am running Windows 10 and am experiencing this issue on Chrome, Firefox and Edge. I am running the latest versions of all of them. Please let me know whether or not you can replicate the issue.

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  • Hello Christie,

    Do you have a screenshot or a small clip you can provide showcasing this issue? 

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