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"Save Failed"

Employee is getting "Save Failed" message when using his ipad.  Does not get problem when on his PC.  Is there a trouble shoot we could try?

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  • Hello Ed,

    Sorry to hear you are experiencing this when using your iPad. 

    First, please make sure you are using the most current version of Insightly. Next, can you tell me what version of the Apple iOS or Android OS you are using?

    Apple:

    1. You can find that in Settings > General > About > Version.

    Android:

    1. The make and model of your device.
    2. The Android version. To find the version of your Android OS, go to Settings > About Phone/About Tablet > Android Version.

    I appreciate your help and patience!

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